Test Taker Guide

Closing or Removing Security Programs (V3, Alyac)

  1. In the taskbar tray, locate the V3 icon and right-click it.

  2. Select Real-Time Scan

  3. In the pop-up window, click Yes to pause real-time scanning for 60 minutes.

  4. If you need to disable it for more than 60 minutes, open Settings and turn off the Real-Time Scan option.For more details, refer to the link below.

→ AhnLab: What Is the ‘Automatically Resume Real-Time Scan After Stopping’ Feature?


  1. In the taskbar tray, locate the Alyac icon and right-click it.

  2. Select Exit Alyac.

→ ESTsecurity: Customer Support Center


Uninstall from the Start menu

  1. Select Start > All apps and search for the app in the list shown.

  2. Press and hold (or right-click) on the app, then select Uninstall.

Uninstall in Settings 

  1. Select Start Settings  > Apps > Installed apps .

  2. Find the app you want to remove, select More  > Uninstall.

From Task Manager

  1. Open Task Manager

    • Right-click the taskbar and select Task Manager, or

    • Press Shift + Ctrl + Esc

  2. Check for running programs and end any related tasks.

→ Uninstall or remove apps and programs in Windows


Remove from Finder

  • Go to Finder > Applications to view installed apps.

    • Drag the app to the Trash,

    • or select it and choose File > Move to Trash,

    • or press Command + Delete.

→ Delete or uninstall apps on Mac

Quit and Remove from Activity Monitor

  • Open Activity Monitor under Applications > Utilities.

  • Select the app you want to stop, then click the Stop (🅇) button in the top-left corner of the window.

→ Quit an app or process in Activity Monitor on Mac

Which programs should I close or uninstall?

End or uninstall all programs not related to the test.Pay special attention to apps that use the camera, such as Zoom or AquaNPlayer.

Examples:

  • Security programs: Alyac, V3, banking security software

  • Security modules: TouchEn, Veraport, Wizvera Process Manager, iniLINE CrossEX Service, AnySign4PC

  • Video/camera programs: Zoom, AquaNPlayer

  • Ad blockers: AdGuard, AdBlock, Unicorn

  • Browser-blocking tools: iZicimi, etc.

Do I need to disable the firewall?

If the alert only appeared once, you can continue the test without any problem.If the alert keeps appearing, follow the steps below to disable the firewall.

Windows

Control Panel → System and Security → Windows Defender Firewall → Turn Windows Defender Firewall on or off → Select Off

Mac

System Settings → Network → Turn Firewall Off